Friday, October 19, 2012

Credit Card Fraud

In the last few weeks I've come to really lose faith in humanity. Between everything that's going on with the election and just being around mankind, I've come to realize that people just are evil to their core.
The very first football Sunday of this season was, of course, a nightmare. The day began with the cable company (Direct TV) turning off our connection to the bar due to a lack of payment; how thrilling. Half of our tv's were not working as well, big shocker there, and my wonderful manager was not only in a panic but decided to throw the stress and anxiety on my shoulders. (And when you have severe Anxiety disorder, having someone throw their stress on to you does NOT help). Alas, after a few frantic phone calls the cable was turned back on only minutes to kick off and crisis was averted.
In the midst of the Sunday Football chaos, two "gentlemen" joined the rest of my bar clan near the MegaTouch gaming system. As my job entails, I swiftly asked them what I may quench their thirst with and they ordered a tall, draft beer. The one gentleman explained to me that he quit drinking years ago and would not like his wife to know that he drank a lot at the bar that day. You see, our ATM machine was down so there was no way for him to get cash out. He then asked if he could get money off of his card to be able to pay with cash the rest of the day. I hesitated, but then, feeling sorry for the sap, allowed him to "tip" $80 to have back so as to pay cash. Little did I know the effects of my actions would only arise weeks later with a migraine and excruciating want to quit my job.
Over a month later, on a Monday, I was casually going about my work shift, enjoying the company of some regulars and other bar patrons when from the kitchen came a beast waving tickets in the air and snarling the whole way until she reached me.
"Do you remember this ticket?" she asked me, shoving the old piece of paper in my face. I was so taken aback I could not even focus enough to realize it was that very tab that I approved weeks ago.
"Yes, why," I asked, and repeating the same story to her as I have for you.
"The credit card company is on the phone. That was a STOLEN credit card. Why the fuck would you approve that!?" the beast snapped.
While trying to explain that, yet again, our owner had not done his part to ensure we had everything prepared for NFL Sunday, I was immediately cut off with a, "Will you shut the fuck up and listen to what I'm saying?" To which I replied, "Can you NOT do this in front of customers?" Weird that I was the more professional of the two... and I only get paid $5 an hour, not salary.
I tried to explain to the beast again the story when I was told I would have to pay for the mistake since, according to the owner, I "Should have known the credit card was stole and called the credit card company."
Needless to say, I will NOT be paying this money, nor will I acknowledge it as a "mistake" on my part.

So, here's the lesson in all of this kids, when you're very busy working and someone gives you a credit card to pay with, asks for money back because YOUR ATM is not working, first, make all of your other customers wait; call the credit card company because it's probably stolen, explain to the guest that you think their card might be stolen so they have to wait, and then wake up, realize life doesn't work that way, people pull fast ones on bartenders and retailers all the time and the millionaire owners that like to sleep with their employees should suck it up, loosen their pockets and pay the damn money for their good employees.

No comments:

Post a Comment