Sunday, November 13, 2011

Football Sundays

One of the best times to work in the bar industry is during football season (or at least that's how it used to be). Big bars typically purchase football TV packages like NFL Sunday Ticket, thus drawing in crowds that are typically guaranteed. This year, an enemy has stormed our gates protected by The Ticket: Direct TV. 
Before the beginning of the 2011 season, Direct TV offered FREE NFL Sunday Ticket to any new customers. This has put quite a strain on the weekly income I and my fellow bartenders and servers receive. Luckily, the offer only applies to new customers. Also, Direct TV claims you receive 210+ channels with the free HD NFL Sunday Ticket. Though this seems like a dream package for the at-home-tailgaters, there have been several complaints about it. A consumer complaint website shows hundreds of complaints about Direct TV services, mostly pertaining to the adding and billing of services never requested by the consumer. "Larry" from Clarion, Pennsylvania said in October, 2011 that he was currently being bill for the NFL Sunday Ticket, which he did not order. "I told them at that time I did not want it, and they told me they could not cancel until bill was paid. I paid the bill, and they did not cancel the package. When I called today since the season has already started. they would not cancel the package."
Several others reported similar instances, but the same story is not told by all. Warren Solsby of Akron gets the Sunday Ticket every year and says he has never had a problem with Direct TV or their service. 
Perhaps Direct TV wants everyone to have the Ticket and issues only arise when consumers do not reciprocate these feelings. 
Regardless, though Direct TV invites you to join them on Sundays, we, your bartenders, invite you to come back on Sundays, have a cocktail and some wings and enjoy the great service at your local pub.

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